Sovereign Hill is a dynamic group of museums presenting the mining, social, cultural and environmental heritage of the Ballarat region and its impact on Australia’s history.
The Commercial Operations Department comprises of Merchandising and Small Business, Sovereign Hill Hotel, Narmbool, Front Entrance & Blood on the Southern Cross (BOSC). The Entrance and BOSC booking teams comprise of approximately 25 employees and work from the main entrance building.
We are looking for a casual Customer Service Officer to work in our Front Entrance. In this role you will be required to greet visitors, process entry tickets and inform guests about all of Sovereign Hill’s activities and tourism events.
To be successful you must have previous experience in a customer service or retail environment, excellent cash handling and P.O.S experience, intermediate computer skills and the ability to communicate efficiently with all staff and visitors of Sovereign Hill.
If this sounds like the opportunity you have been looking for please visit our website at www.sovereignhill.com.au/careers for more information including a full position description and information on how to apply.
Applications close 5pm Monday 9th May 2016
Applicants must be eligible to work in Australia and appointment is subject to satisfactory Police Record and Working with Children Checks
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Sovereign Hill is an outdoor museum presenting the story of Australia’s fabulous goldrush history. Its particular focus is the impact of the great 19th century gold discoveries on the growth of Ballarat, which was a small pastoral settlement when gold was discovered in 1851. By 1861, Ballarat had grown into a fine provincial city built on the wealth derived from its gold.
Since opening in November 1970, Sovereign Hill has become an Australian tourism icon, winning many major tourism awards. Today, Sovereign Hill attracts some 450,000 visitors each year and is known world wide as a living museum with a strong emphasis on working machinery and exhibits, costumed interpreters and visitor participation.
Sovereign Hill is administered by The Sovereign Hill Museums Association – a not-for-profit, community-based organisation. The Association is controlled by a Board elected by members and serving in a voluntary capacity. Management is in the hands of an Executive Director and professional staff. In all, some 350 people are employed, and their work is supported by over 250 volunteers who help bring the Outdoor Museum to life and assist the Gold Museum with its curatorial work and tour guiding.
Sovereign Hill occupies around 25 hectares of land. Half of this comprises the Outdoor Museum. The remainder is used for our evening sound and light show, ‘Blood on the Southern Cross’ and as paddocks for our working horses