Lesley Atkins

Customer Service, Cafe All Rounder

Ballarat
Photo

To contact this candidate email [email protected]

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About

LESLEY ATKINS
702 Norman St, Ballarat North, 3350
D.O.B: 08/01/1973
Ph: 0475690792
Email: [email protected]
OBJECTIVE
Profile Senior retail and hospitality professional with significant experience in Customer Service .

Objective To secure a part-time role, providing efficiency, reliability, and to work as part of a cohesive team providing excellent customer service

Competencies
 Extensive customer service
 Work efficiently in teams in fast paced environments
 Strong anticipatory and planning skills
Personal Attributes
 Excellent communication and interpersonal skills
 Energetic and self motivated
 Ability to work effectively under pressure

EXPERIENCE

Sep 2016 — Dec 2020 Eau Verte Café + Gifts, Lake Wendouree
Barista / Cafe All Rounder

 Customer Service
 Food and beverage service
 Espresso machine operation, maintenance and cleaning
 Stock management and control
 Food preparation and production of baked goods
 Display and presentation of product
 ….
 ….
Aug 2004 — Feb 2013 North Ballarat Sports Club
Bar / Gaming Attendant

 Customer Service
 Reception
 Cashier operations and EFTPOS
 Balancing of Cashier and tills
 Cash reconciliation
 Coin clearance
 Reading of meters and downloading
 Bar operations
 Food and beverage service
 Espresso coffee making
 TAB operations
 Keno operations
 Bistro and Function services
 Stock management and control
 Plan and direct product storage and displays
 Collaborate with proprietors to forecast and develop merchandise
 Monthly rostering
 Accurate record keeping

2000- 2003

Red Lion Hotel
Bar / Gaming Attendant

 Customer Service
 Reception
 Cashier operations and EFTPOS
 Balancing of Cashier and tills
 Cash reconciliation
 Coin clearance
 Reading of meters and downloading
 Bar operations
 Food and beverage service
 Espresso coffee making
 Keno operations
 Bistro and Function services
 Stock management and control
 Plan and direct product storage and displays

 

 

EDUCATION
Certificate 3 in Hospitality
Gaming Licence
R.S.A
Food handlers
TAB Licence
Food, Wine & Cocktail

REFEREES

Veronica Darcy
Owner/Operator Eau Verte Café &Gifts
Ph: 0408 571 108

Paul Kennedy
Owner/Operator Ballarat Bingo
Ph: 0419 113 356

Experience

24/9/2016-- 11/12/2020

Barista / Cafe All Rounder at Eau Verte Cafe and Gifts

I finished employment here as the business was sold