I am a professionally presented, well-spoken mature person with excellent telephone and written communication skills who is excited at the prospect of working within a supportive environment to foster my return to the workplace.
My career at Telstra provided the core training for my excellent customer service skills which included both face-to-face and over the phone contact.
Placement as a nursing student allowed me to have an intimate, positive and personal connection with patients who were dependent on those around them for quality care and treatment. I hold a current working with children’s check.
Dealing with people in hardship or with significant barriers at Centrelink taught me to apply my knowledge and skills with clear intent, to multi-task, problem solve and work as part of a team in an everchanging environment.
I have a wide range of competences in office administration and reception. To complement these skills, I have excellent computer and data entry proficiencies, great attention to detail, privacy, confidentiality and conflict resolution training.